Citizen’s Charter

Brief Profile:

On 7th July, 1948 India’s first multipurpose river valley project–Damodar Valley Corporation (DVC) came into existence by an Act of the Central Legislature. The emergence of DVC culminated to harness the rampaging flood water of Damodar river which every year brought untold miseries to the population residing in Damodar River Valley spread across the states of West Bengal and Jharkhand. Since then, DVC has remained steadfast in its effort to develop the Damodar Valley region and in the process has notched up many firsts to its credit:


First multipurpose river valley project taken up by the Govt. of India.

First and only GoI organization generating power through three sources–coal, water and liquid fuel.

First underground hydel station of India set up at Maithon.

First to burn untapped low-grade coal in pulverized fuel furnaces through BTPS boilers.

First re-heat unit in India, utilizing high steam parameter at Chandrapur at TPS.

First to introduce in Eastern India, Direct Ignition of Pulverized Coal (DIPC) system for reducing oil consumption in boiler at Mejia TPS.


A “RISING” Performance Graph

l  Rise of 8.29% in Gross Energy generation (27788 MU)

l  Rise of 8.25% in Thermal Energy generation (27558 MU)

l  Rise of 13.18% in Hydel Energy generation (230.3 MU)

l  Rise of 1.94% in Annual Plant Availability Factor (PAF) (74.7%)

l  Improve of 23.26% in Annual Specific Oil Consumption (1.32 ml/kwh)

l  Improve of 1.30% in Annual Auxiliary Power Consumption (9.10%)

l  Improve of 2.60% in Annual Heat Rate (2476 Kcal/kwh)

Another notable achievement in power generation during 2013-14 was the Commercial Operation of Koderma TPS U#1 (500 MW) w.e.f. 18.07.2013


DVC recorded a turnover of `11672 Crore from the sale of power in 2013-14 as against Rs.10,604 Crore during 2012-13, an increase of 10.07%. However, the operational deficit on power object is Rs.1071 Crore against previous year’s surplus of Rs.389 Crore. The Corporation suffered a Net Loss of Rs.995 Crore in 2013-14 after netting off profit of `76Crore on account of irrigation & flood control.



DVC had taken up a massive capacity addition programme of 6750 MW in the 11th five year plan (2007-2012) which included 1000 MW slipover Projects of 10th Plan. Due to delay in commissioning of KodermaTPS (Unit-2) so far, DVC has achieved commissioning of 500 MW. Considering the slipover Projects and Units of 11th Plan, targeted total capacity addition programme for 12th Plan has been kept at 3520 MW. During 12th Plan, DVC has decided to introduce first Super Critical units in the valley area through setting-up of 2×660 MW Units at Raghunathpur Thermal Power Station (Phase-II) expansion programme and is also considering setting-up of Super Critical units of 2×800 MW at Koderma Thermal Power Station. DVC is also foraying into Renewable Energy sector by installing Photovoltaic Solar Power Plants with the assistance of the World Bank. The plan outlay for RE 2013-14 was allocated as Rs.3515.97 Crore and for BE 2014-15 Rs.3964.99 Crore.


DVC has a transmission and distribution (T&D) network comprising of 5834 circuit kilometer (Ckm) of EHV lines, 38 nos. EHV Sub-Stations includes 1321 CkM of 33 Kv lines and 10 nos. 33 Kv Receiving Stations for transmission and distribution of the generated power at various voltage levels.

DVC has also taken up implementation of System Energy Measurement Accounting & Audit (SEMAA) System for achieving accurate billing cycles through Remote Metering thereby improving cash flow cycle and better revenue management.

During the year 2013-14, the industrial power supply connection has been commissioned to 15 Nos. new consumers for a total Contract Demand of 65.9 MVA from various 33 KV off- take points throughout the Valley area of DVC.


After fulfillment of valley demand, DVC has supplied power to the different beneficiaries located in the other regions of the country through STOA/MTOA/LTOA mode to Madhya Pradesh, DISCOMs of Delhi, Haryana, Punjab, etc. DVC has also continued to schedule supply of 100 MW RTC power to Jharkhand Urja Vikas Nigam Limited (JUVNL) erstwhile JSEB. Besides the above, DVC has also executed Power Purchase Agreement (PPA) for supply of 450 MW to Karnataka.


DVC had formed one joint venture Company with Eastern Mineral and Trading Agency (EMTA) for undertaking pre-mining and mining activities of Barjora (North) and Khagra-Joydev Coal Block in West Bengal. About 15,19,345 MT of Coal Production has been achieved at Barjora (North) in 2013-14. DVC has engaged M/s Singareni Collieries Company Limited (a Govt. of Andhra Pradesh & Govt. of India Joint Venture) for undertaking exploration activity and preparation of Geological Report for the Saharpur-Jamarpani Coal Block in Jharkhand.

In the sphere of Coal Mining in the year 2013-14, DVC Bermo Mines has achieved 53,748 MT coal production.


Due to impact of severe Cyclonic storm “PHAILIN” coupled with the high flood releases from Tenughat Dam, DVC was forced to make flood releases from Panchet, Maithon reservoirs to the tune of 2,30,000 acre ft. (1,60,000 acreft. from Panchet & 70,000 acre ft. from Maithon) only for a duration of six(6) hours w.e.f 16: 00 Hrs to 22:00 Hrs on 14.10.2013 against the actual inflow of 3,90,875 acre ft.

All committed demands of water for irrigation, municipal and industrial supply were fully met from its reservoirs. Some new developmental activities in water resources management have been initiated like:

  • Preparation of Guide Curves for unified control of Reservoirs in Damodar-barakar.
  • A Dam Safety Review Panel (DSRP) has been constituted by DVC for safety review.
  • Konar Dam has been proposed to be taken up under the Dam Rehabilitation and Improvement Program (DRIP) of Central Water Commission (CWC), Govt. of India with the assistance of World Bank Funding.
  • Detailed Project Report (DPR) for construction of Balpahari Dam over River Barakar in Damodar Valley Area falling in Jharkhand State has been prepared by DVC through CWC.


Environmental Works in and around its different Power Projects in West Bengal and Jharkhand to maintain better environment and echo system for protection of micro-climate condition against the adverse effect of air pollution were continued throughout the year. DVC also continued its effort to reduce environmental pollution through development of different greenery projects like plantation, orchards, herbal plantation, avenue plantation, etc.


DVC has four major reservoirs (Maithon, Panchet, Tilaiya & Konar) under its control in the Damodar Valley area with a combined water spread area of about 34,447 ha at full storage level and total productive water area is about 20,116 ha. Now, there are total 35 registered Fishermen Co-operative societies covering 1335 members. In the year 2013-14, about 41.5 lakh fingerlings were produced at maithon Fish Farm and released in Maithon reservoir. About 6 lakh fingerlings were produced at Mejia Thermal Power Station (MTPS). Fisheries Training programme are regularly conducted with the assistance of Fisheries Department of Govt. of West Bengal & Jharkhand as well as Central Inland Fisheries Research Institute (CIFRI), Barrackpore, During the year 2013-14 total 491 Fishers have attended the training programmes.


For the first time in India, Mechanized Steel Covered Container Dumpers/Trucks are being used for transportation of Ash from pond to the destination as full-proof methodology to protect the environment. Also, for the first time, measuring methodology of pond ash quantity through modern Weighbridges has been adopted to meet more transparency in ash management. Dry Fly Ash collection system exists in the new units of DVC & action has been taken to install dry fly ash collection system in old units. Total fly ash utilization for all units of DVC in the financial year 2013-14 is to the tune of 70.3% in which total quantity of ash utilization is 63.30 Lac MT against total generated ash quantity of 90 Lac MT.


DVC has implemented afforestation work on degraded forest land near Mejia TPS & Raghunathpur TPS in the state of West Bengal and Chandrapura TPS, Bokaro TPS and Hazaribagh in the state of Jharkhand. Green-belt Development Programme as per statutory requirement has already been started for the new Projects of DVC at Durgapur Steel Thermal Power Station (DSTPS), Andal and Raghunathpur Thermal Power Station (RTPS), Raghunathpur & Koderma Thermal Power Station (KTPS), Koderma.


DVC launched its Social Integration Programme (SIP) in 1981. SIP is basically an expression of DVC’s deep commitment to socio-economic and infrastructural development of the communities residing within a 10 Km radious of its main projects. The programme which started with just 25 villages, at present operates in 629 villages (297 in West Bengal and 332 in Jharkhand).

An amount of Rs.2356.39 Lacs was allocated for SIP activities in the year 2013-14.


Saving Gabbar Marandi

Gabbar Marandi, a villager of Amkura under Nirsa block of Dhanbad district was found lying on the street in a grave condition with gangrene developing in his legs. DVC (SIP Wing) officials immediately took him to Maithon Hospital and DVC doctors arranged treatment. As a result of this, amputation of Shri Marandi’s legs could be avoided and Shri Marandi gradually recovered. He expressed his gratitude to DVC for saving his life.

The Kesoria Village Incident

80 villagers became sick in Kesoria village of Nirsa block due to severe food poisoning. With an immediate response to the request from Nirsa Block Administration, the SIP wing officials of DVC with the help of Maithon Hospital, extended the required medical aid to the victims.


94 health awareness camps on malaria, diarrhea, the mother and child health care, immunization, Cancer, T.B., etc. were organized at regular interval in different villages situated in the states of Jharkhand and West Bengal and 18,523 villagers were benefited. SIP wing with the assistance of DVC Doctors also provided medical support at the door step of the villagers through the Medical Mobile Units. During the year 2013-14, 126945 villagers were treated through Medical Mobile Unit and 34244 patients were treated through our established Homeo Dispensaries.


Our effort during the year was to add values to the Government run Primary schools, the objective being to strengthen the existing education infrastructure in the villages by:

  • Providing furniture and other infrastructural facilities to the Govt. Schools.
  • Organizing Inter-School sports, Athletic meet, cultural competitions.
  • Strengthening school infrastructure by construction & Renovation of School rooms to the existing Building.
  • Constructions of Boundary Wall, installation of hand pump, Toilet etc.
  • Making students aware through Health Check up/awareness camps.

At present, 21 SishuShiksha Kendras (SSKs) and Non-formal Education Centre (NFE Centres) are running at different Projects. At all our SSK and NFE centres, free reading and writing materials are provided.

Since inception, DVC has taken up the task of operating and funding a variety of Educational Institution as a measure towards its commitment for the socio economic development of the inhabitants of the villages situated in close proximity of its major projects by way of imparting education. At present, in DVC Valley area, there are:

(a)    DVC owned School-16,

(b)    Fully funded by DVC-03 Kendriya Vidyalayas each at Maithon, BTPS & CTPS and 01 DAV Public School at MTPS,

(c)     Infra-structural assictance-11 Govt./Private School in the DVC Colony/Township. There are altogether 23,480 students in the above 31 schools. The percentage of the children of Non-DVC employees studying in the above school is almost 82%.


Efforts were being made to increase the carrying capacity of the land by providing farmers with knowledge about modern agricultural practices to the farmers. Altogether 924 villagers have attended various types of Training Programme on the modern practices in Agriculture.


To protect environment and create awareness among the villagers, SIP wing through its Social Forestry programme, organized Ban-Mahotsav and afforestation programme wherein fruit bearing trees and saplings of timber species were distributed in the villages. With a view to mitigate the burden of fuel wood collection, DVC also distributed fuel wood species to the villagers. Plantation in school and other public places were organized. Skill Development Training on numerous activities like sewing, wool knitting, were being organized for livelihood of the Self Help Group (SHG) members throughout the year. About 1428 villagers received training through our established Training Centre and specialized training centre outside. During the year, Rs.1147.39 lakhs were spent for various infrastructure developments.


Under the “Rajiv Gandhi Grameen Vidyutikaran Yojana” DVC has been assigned with formulation and implementation of the rural electrification jobs on behalf of respective State Governments by providing access of electricity to all rural households. Rural electrification Project of East Midnapore in West Bengal has been completed. In Jharkhand, Rural Electrification Project in the districts of Dhanbad, Koderma & Bokaro have also been completed. All the other Projects are under advanced stage of completion.

Government of Jharkhand (GoJ) has nominated DVC as Implementing Agency for electrification of unapproachable villages under DDG scheme of RGGVY.


Introduction of Biometric based Attendance System and Visitor Management System at sites is under process. IT system has been developed for Flood Forecasting by installing Automated Rain Gauge at strategic points. Payroll and Pension Statements have been successfully generated through Enterprise Business Administration (EBA). Modified online Vendor Registration introduced. Development of new E-Billing system with enhanced features has been introduced.


During 2013-14, DVC implemented different Official Language programmes for the progressive use of Hindi in the official work of the Corporation.

  • DVC received 2nd prize for its better performance in execution of Official Language Policies among the different Public Sector Undertakings located in Kolkata from Ministry of Home Affairs, Govt. of India.
  • DVC also received “NTPC Rajbhasha Shield” (3rd Prize) for its excellent performance in Rajbhasha from Hon’ble Power Minister for State, Ministry of Power, Government of India.


DVC laid special emphasis to bring about objectivity, transparency and accountability keeping ‘Participative Vigilance’ in particular. DVC Management made different changes of the existing procedures to increase transparency and objectivity.


  • Recognition of Trade Unions as per the “Code of Discipline, 1954” has been held for the first time in DVC through secret ballots.
  • A Group Mediclaim Insurance policy has been introduced to cover pensioners and their spouse. The policy covers approximately 17,000 lives.
  • DVC has also started an initiative to conduct Career Counseling workshop in all projects to handhold the children of DVC employees towards a bright career. In the year 2013-14 total 5 nos. of such workshops were held at Maithon, Panchet, Bokaro TPS, Chandrapura TPS and Durgapur TPS.


In a spirit of optimism, we shall continue in building trust within society and contributing to the resolution of real problems.

We are continuously focused on implementation of best O&M Practices to ensure primacy of DVC as a mega power utility in India and at the same time enabling us to continuing with our efforts for accelerated socio-economic upliftment in DVC’s area of operation, in association with the stakeholders.

Review of the charter

This charter shall be reviewed every year for modifications, if necessary, based on the feedbacks received.